2:00pm - 5:00pm: Special Tours
Main Conference Concurrent Sessions
Monday, September 22, 2008
A Workshops: 10:30am - 12:00pm
Implementing CLAS: How states use assessments to stimulate engagement
Innovations in Clinical Training for Cultural Competence
Multicultural Health Care in Health Plans: 3 Years of progress and innovation
Organizational Journeys to CLAS, Part I: Readiness to engage
Culture and Innovative Patient Education: Role playing in real and virtual life
Addressing Culture in Mental Health Practice
Optimizing Productivity for Interpreter Service Programs
Culturally Competent Staff in a Non-Culturally Competent Organization
B Workshops: 2:00pm - 4:00pm
Language access policy: Laws, funding, and certification
Collecting data on diverse communities: Challenges and successes from health plans, hospitals, and health departments
AHRQ National Health Plan Collaborative
Organizational journeys to CLAS, Part II: Challenges and successes for implementation
Straight to the people: Community health worker advances in training, practice, and policy
Accounting for culture in patient focused care
Developing written materials in other languages: Translation practice, evaluation, and beyond
Lessons learned and practical strategies for integrating diverse communities into emergency preparedness
Tuesday, September 23, 2008
C Workshops: 2:00pm - 4:00pm
Government initiatives to improve cultural competence
Reaching thousands: Using the internet to improve outreach, collaboration, and information dissemination
Effective communication: The patient experience, leadership motivators, and a framework for action
Partnerships for health: Addressing culture in rural and urban settings
Creative strategies to engage diverse communities in service design and delivery
Increasing Minority Participation in Clinical Trials
Speaking Together: Findings from a hospital disparities collaborative
Roundtables: 4:15pm - 6:00pm
Voices from around the world: An international roundtable on culture and health
Creating incentives for cultural competence training: The role of financial rewards and employment agreements
Race, class, and human rights: How structural inequalities affect health
GLADIATORS! A Bloodless, Skills-Based Workshop About Presenting Evidence for Language Services to Hostile Skeptics
Wednesday, September 24, 2008
D Workshops: 8:30am - 10:30am
Improving health access and outcomes: What states and tribes are doing
Improving the quality of medical interpretation: Core competencies and training
Quality improvement for cultural competence and patient centered communication: Implementation and measurement initiatives from national organizations
Integrating cultural sensitivity into palliative and end of life care
Using patient navigators to bridge culture and improve outcomes
Mental health service models for immigrants and refugees
Partnering with patients to promote health literacy
E Workshops: 10:45am - 12:15pm
Three personal views: How families see quality in health care for children with special health needs
Community-based participatory research in diverse communities: Respect, responsibility, and return
Collaboration between physicians, communities, and health care organizations: Improving Asian health
Effective use of public TV for health education and outreach in ethnic communities
Collaborating to reduce disparities at public hospitals and health systems